Here's a step-by-step guide to resolving all of your Hotstar app issues.
Hotstar Party is easily one of India's most popular on-demand streaming services, with over 300 million monthly subscribers. However, it, like every other streaming app — or other app for that matter — is not without flaws. In fact, several customers have recently reported that they are unable to enjoy the content due to error pop-ups that state "playback stream not accessible" or "content playback is not supported."
In this article, we'll go over some of the most common Hotstar app issues and how to fix them so you can keep binge-watching your favourite movies, TV episodes, or sports matches without interruption.
The issue of 'Playback stream not accessible' has been resolved.
When using Hotstar from outside India, the error message "Playback stream not available" commonly displays. You may also have seen an error notice that reads, "Content playback not supported on your device."
For the uninitiated, Hotstar is an Indian-only streaming service that is geo-blocked in other countries, including the United States, due to various content distribution limitations. If you're outside of India, the only way to get around this is to utilise a VPN service and connect to an India-based server.
Meanwhile, if you're in India and still have this problem, continue reading to learn about the possible options.
Note: If you have an unstable internet connection or are using an outdated version of the software, the error message may appear. So, before moving on to alternative remedies, be sure you've taken care of it first.
First and foremost, check certain that the device in issue is not connected to a VPN service. It will connect to an external server if it is connected to one.
It appears that you are accessing the streaming service from another country.
As a result, in this scenario, shutting off your VPN service while using the Hotstar app may suffice.
If it doesn't work for Android users, see if wiping the app's cache and data solves the problem. To do so, go to Settings -> Apps & Notifications -> Apps & Notifications -> Apps & Notifications -> Apps & Notifications Choose Hotstar -> Select Storage -> After that, tap the Clear Cache and Clear Storage buttons. Return to the main menu and select 'Force Stop,' then restart the app.
Users on iOS who are experiencing this problem have no alternative but to remove and then reinstall the software. To do so, go to Settings -> General -> iPhone Storage -> Choose Hotstar from the list -> touch twice on the "Delete App" option. After you've completed the deletion, go to Apple's App Store and reinstall the Hotstar app on your iPhone or iPad.
If you're using a desktop browser like Chrome or Safari, the solution isn't much different. See whether emptying your browser's cache solves the problem.
The error 'Your device does not support DRM' can be fixed.
The Data Rights Management problem, often known as DRM error, is another issue that many Hotstar and other streaming services, including Netflix, consumers are experiencing.
When you tried to watch videos from Netflix and other sites in an incognito tab of your browser, you may have seen the error message "Your device does not support DRM."
Data Rights Management (DRM) safeguards material from premium OTT platforms from illicit downloads and alteration, as the term implies.
As a result, you'll need a legitimate membership as well as a device or app that supports DRM to watch such content.
That's why premium video content can't be streamed in private tabs of a browser, through an emulator like BlueStacks, or even on (relatively) ancient devices.
Other than following official guidelines like utilising a DRM-supported device (which should include pretty much all new devices) or viewing through standard tabs, there is no remedy for this issue.
Hotstar's loading issue has been resolved.
This is just another issue that Hotstar subscribers experience.
Nothing is more aggravating than launching Hotstar to watch a thrilling cricket match only to discover you won't get beyond the loading screen.
It frequently happens when your internet connection is very slow or inconsistent, so we recommend switching to a faster WiFi or mobile data connection.
Also, pause all downloads and close any programmes that are consuming your data in the background.
After you've fixed your internet connection, go to the Google Play Store or the Apple App Store (depending on your device) to see if you're using the most recent version of the app. This issue could potentially be caused by using an outdated version.